Terms and Conditions

1) Legally Binding Agreement:

By signing a contract with Sudseys Power Washing, LLC, you are signing a legally binding contract for work to be completed at an agreed-upon price. In the event that you break this contract, all deposits made to the company shall be surrendered as damages.

2) Product Warranties:

All warranties are limited to those offered by the manufacturers of the products used. Sudseys Power Washing, LLC  makes no additional warranties. If you ever have a concern regarding our work, Sudseys Power Washing, LLC should be notified immediately.

3) Water Usage:

By signing this agreement, you agree to provide Sudseys Power Washing, LLC the right to use an on-site water supply as needed to complete the stated project without compensation. If an exterior water supply is required, it will be at an additional charge. It is the customer’s responsibility to make sure the water supply is on and in working order before we arrive. Additional charges will be applied if water is not available.

4) Electrical Usage:

By signing this agreement, you agree to provide Sudseys Power Washing, LLC  the right to use an on-site source of electricity as needed to complete the stated project without compensation. If an exterior source is required it will be at an additional charge.

5) Color and Tone Concerns:

The properties and species of wood age and weather can greatly affect the resulting color or tone of the stain. Note: Variances may occur on individual boards as well as the total project,  as densities and other characteristics vary across and throughout the wood. Sudseys Power Washing, LLC and its associates attempt to represent the final finish color and tones as best as possible. While we can often give you an idea of the overall color or tone you must expect some variance in the overall finish.

6) Courtesy:

While Sudseys Power Washing, LLC  is on location and performing work on your property, you are responsible for keeping all children and pets, as well as other individuals away from the work area. Children and pets must be kept off the work surface for at least 24 hours after our work is completed. This is for your safety as well as our own.

7) Payments:

Payments to Sudseys Power Washing, LLC are due as per the contract schedule and are to be paid by check or cash. All balances are ALWAYS due upon completion of the job. Any variance to this policy must be agreed upon and in writing on our contract. Late charges will be immediately assessed on all balances not paid in accordance with contract terms. The customer agrees to pay any collection cost incurred by Sudseys Power Washing, LLC related to the collection process of outstanding balances.

8) Scheduling:

Scheduling in a business which productivity relies upon the weather can be difficult. Inclement weather may affect scheduling. We try our best to keep scheduling conflicts to a minimum, however, circumstances that are beyond our control may affect your project start and completion dates. You will be notified of any changes.

9) Removal & Replacement of Deck Contents:

Removal and replacement of grills, deck furniture, planters and any other items are the responsibility of the homeowner. Should we need to remove items from the deck, we will not be responsible for any damage, breakage, or for storage issues. An additional charge may be applied for the time and labor devoted to the removal of these items.

10) Damages:

Sudseys Power Washing, LLC is not responsible for damages due to improperly installed siding, loose shingles or siding, broken or opened windows, improperly sealed windows and doors, wood rot, defective construction, improperly secured wires, loose or improperly installed gutters, and leaders and improper caulking. In every aluminum siding case and in some cases with vinyl siding, the sun and weather will bleach the color or cause fading. Power washing, which entails the removal of chalky, gritty, or failing surface materials may cause the faded aspects of the vinyl or aluminum to stand out. Sudseys Power Washing, LLC will not be responsible for such conditions. Sudseys Power Washing, LLC will not be responsible for loose mortar that may dislodge during the cleaning process.

11) Stains:

Some stains cannot be removed by power washing. Tree sap, artillery fungus, splatters from stains, and paints are examples of materials that cannot be removed by conventional means. We make every attempt to point these areas out to the customer when quoting the project. Sometimes these stains cannot be removed at all.

12) Watertight:

Sudseys Power Washing, LLC Services expects your property to be in good repair and weathertight. This includes, but is not limited to all electrical services including receptacles, security systems, and light fixtures. Doors and windows shall also be weathertight. Sudseys Power Washing, LLC Services is not responsible for damages as a result of water infiltration from poor or improper installation, maintenance, or repair of electrical-related items or doors or windows or security camera/connections. Sudseys Power Washing, LLC cannot guarantee the removal of artillery fungus from exterior house surfaces.

13) Window Spotting and Other Forms of Spotting:

Windows and any/all other surfaces may become water spotted as a result of our services. Window cleaning is NOT included. If furniture and other obstacles are not removed from the service area, the unrinsed solution can leave stains and spots on the surfaces of the objects.

14) Concrete:

The appearance of concrete depends on a number of factors most linked to when the concrete was initially poured and cured. When concrete with dirt, mold, mildew, algae, and other pollutants and stains is cleaned, the concrete will then reveal any and all imperfections that the pollutants and stains have covered up. The customer understands that not all concrete will look the same even on the same driveway, patio, sidewalk, or concrete slab.

DISCLAIMER:

Due to widespread problems with poor quality siding, which deteriorates in sunlight and becomes oxidized with a white chalky substance on the surface, Sudseys Power Washing, LLC  will not be liable for any splotchy or uneven patches on the homeowner’s siding after a house wash.

It is accepted and understood by ALL parties that industry-standard low-pressure wash procedures will be used and such procedures can safely remove mold, mildew, algae, dirt, and other organic substances from the surfaces to be cleaned without damage to the siding.

Furthermore, it is accepted, that any pre-existing conditions such as oxidation, loose siding, rusted fasteners, leaking seals or otherwise damaged or sub-par siding can and will likely cause patchiness, uneven patterns or rust stains on the siding after a wash and Sudseys Power Washing, LLC is not responsible for any conditions that result as a result of a pre-existing condition.

This clause must be included in all contracts. If this clause is not acceptable, there is no contract between Sudseys Power Washing, LLC and the customer.